Why We Do What We Do: Jessie's Journey as a Loan Advisor at PeopleJoy

At PeopleJoy, we believe that student loan forgiveness is more than a policy—it’s a pathway to freedom, opportunity, and employee financial wellness. Behind every borrower we assist is a team of compassionate professionals working to ensure they reach that goal. Today, we’re proud to spotlight Jessie, one of our dedicated loan advisors, who shares her personal “why” for doing this work and how it ties directly to PeopleJoy’s mission of creating impact for both individuals and the organizations they serve.

“Relief, excitement, and pure joy”—what drives Jessie

For Jessie, working in student loan repayment benefits isn’t just a career—it’s deeply personal.

“Student loan debt can be incredibly heavy and stressful,” she shares. “It impacts nearly every aspect of a person’s life.”

That weight can affect someone’s ability to save, plan for the future, or even stay in a job they love. Jessie’s motivation comes from the joy of helping people break free from that burden.

A Moment That Changed Everything

Jessie still remembers the first time she witnessed a borrower receive their loan forgiveness notification:

“It was such a powerful moment. I was genuinely emotional right along with them!”

For many, especially those working in public service roles, the path to Public Service Loan Forgiveness (PSLF) can feel impossible. But Jessie sees her role as clearing the path—one borrower at a time.

Cutting Through the Confusion

Programs like PSLF are powerful but complex, and most borrowers don’t have the time or resources to stay on top of changing requirements.

“Many borrowers aren’t fully familiar with the ins and outs of PSLF,” Jessie explains. “They often feel overwhelmed or frustrated when new announcements change the process. That’s where we come in.”

At PeopleJoy, our team stays current with all the moving parts—so borrowers don’t have to. It’s part of our larger goal to support employee financial wellness programs that reduce stress and improve well-being.

A System That Works for People, Not Against Them

If Jessie could wave a magic wand, she’d solve the affordability crisis that holds so many back.

“I’d want to keep everyone’s payments as affordable as possible,” she says. “People shouldn’t have to endure a decade of financial hardship just to reach forgiveness—especially within a program that’s supposed to reward their public service.”

This is where financial wellness benefits for employees intersect with employee retention strategies. When organizations support loan forgiveness with tools like PeopleJoy, they don’t just help their staff—they build a workplace people want to stay in.

Keeping Borrowers Informed and On Track

“That’s easy—we simply keep them informed and on track,” Jessie says, when asked how PeopleJoy makes a difference.

Sometimes, that’s all it takes to change someone’s life: consistent support, a listening ear, and a team that advocates for your success. That’s the PeopleJoy promise.

Whether you’re a nurse, educator, or nonprofit professional—or an HR leader trying to improve staff retention in healthcare or other public service fields—PeopleJoy’s guidance helps close the gap between eligibility and actual loan forgiveness

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Want to retain top talent while reducing financial stress across your workforce?

Student loan repayment benefits like PSLF support not only help your people—they support your long-term employee retention goals.
Let Jessie and the PeopleJoy team keep your team informed, on track, and headed toward forgiveness.
👉 [Discover Our PSLF + Financial Wellness Support for Teams]